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You can also fill out the contact form below, and our team will get back to you within 24–48 hours.

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Customer Support

To simplify eCommerce by connecting buyers and sellers through a reliable, scalable, and user friendly marketplace.

Vendor Support

To simplify eCommerce by connecting buyers and sellers through a reliable, scalable, and user friendly marketplace.

FAQs

1. What is Market Bazaar?

Market Bazaar is a multivendor online marketplace where multiple sellers offer a wide range of products, and customers can shop from different vendors in one place.

2. How do I create an account?

You can sign up by clicking on the “Register” button and entering your basic details like name, email, and password.

3. Can I register as a vendor?

Yes, you can register as a vendor and start selling your products by completing the vendor registration process.

4. How do I place an order?

Simply browse products, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.

5. What payment methods are accepted?

We accept secure online payments through trusted third-party payment gateways such as credit/debit cards and other available options.

6. Can I cancel my order?

No, once an order is placed, it cannot be canceled as per our policy.

7. What is your refund policy?

Refunds are only accepted if:

  • You receive a damaged or wrong product
  • You provide a 360° unboxing video as proof
8. How long does delivery take?

Orders are usually processed and delivered within 3–4 business days.

9. How can I track my order?

Once your order is shipped, you will receive tracking details via email.

10. What if I receive a damaged or incorrect product?

You must contact us within 48 hours and provide a proper unboxing video. Our team will review and process your request.

11. Who is responsible for the products?

All products are listed and sold by independent vendors. Vendors are responsible for product quality, accuracy, and delivery.

12. Is my personal information secure?

Yes, we follow Canadian privacy laws and use secure systems to protect your data.

13. Do you ship internationally?

Currently, we ship within Canada. (You can update this if needed.)

14. How can I contact support?

You can contact us via email at [Email] for any questions or support.

15. Can I sell any product on Market Bazaar?

No, vendors must follow our guidelines. Illegal, harmful, or restricted products are not allowed.